If you are an HR manager or small business owner working with Spanish speaking employees, you are facing specific challenges that go well beyond the language barrier. Spanish speakers bring specific beliefs and experiences to the workplace that are often quite contrary to your priorities. In all likelihood, your behavior confuses them, and their behavior confuses you.
Futuro Sólido provides on-site training and consulting for:
English-Speaking Management: Training addresses different beliefs about the role communication plays in the workplace, what qualities constitute an excellent employee, and definitions of success. Specific scenarios are addressed, along with user-friendly pointers for resolving difficulties—without learning Spanish!!
Bilingual Supervisors: These people should be able to serve as extremely valuable and effective liaisons between you and your Spanish-speaking staff, but almost NEVER receive the support they need to be effective.
Specific training designed for bilingual supervisors’ unique situation will make a tremendous difference in your company’s culture, productivity, turnover, and buy-in to priorities such as safety and benefits.
Melissa is multi-cultural and was able to respond to common frustrations and pitfalls that both supervisors and employees often encounter with very real information and recommendations. I would highly recommend that any organization who deals with a dual language workplace bring in Melissa to do a presentation. After only a few days, we have had managers and supervisors say that they have been able to change some of the ways they communicate and improved the culture.”
Human Resource Director / East West Resorts
Spanish-Speaking Employees: We address issues similar to those we discuss with English-speaking management, but from a Spanish-speakers’ perspective. Click HERE for more details.
¡Gracias por tu presentación y espero trabajar contigo en el futuro!
Human Resources Manager
THE WESTIN RIVERFRONT RESORT & SPA AT BEAVER CREEK MOUNTAIN